Whether filing a complaint or simply looking for the latest information in regards to proper communication laws, guidelines and procedures, the Federal Communications Commission has never been more easily accessible to the common citizen. As government organizations are often chided for a lack of transparency, submission to drawn out bureaucratic processes and lagging behind the times in terms of technological adaptation, the FCC’s commitment to sharing information and keeping interested parties up to date is laudable. One might say “Communication(s)” is the FCC’s middle name.For example, under the handle “FCC,” the Federal Communications Commission keeps over 380,000 Twitter followers up to date with timely information and relevant news stories. While yes, it is possible to message the FCC over Twitter, it should be noted that doing so will not circumvent the need to file official complaints or follow traditional channels in regards to non-trivial communication issues.In order ensure an appropriate response, it is best to send queries and comments in email form to fccinfofcc.gov. For information available through Freedom of Information Act requests, it is necessary to fill out the requisite paper work and submit a FOIA request form. This can be done either online with an electronic form (submitted on the official FCC website) or via traditional mail, with a properly addressed envelope (Federal Communications Commission, 445 12th Street, S.W., Room 1-A836, Washington, D.C. 20554), with the top clearly labeled “Freedom of Information Act Request.” In this letter, you will also need to specify the date of your request, personal contact information (daytime hours), your search fee cap, and as detailed a description as possible in regards to the document in question.
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